Privacy Policy
Last updated: June 19, 2026
This Privacy Policy describes how Paraclete Ltd., a Colorado limited liability company (“Paraclete,” “we,” “us,” or “our”), collects, uses, and protects information in connection with our field-service operations platform and our customer-care and service-coordination messaging program.
Information we collect
We collect information that you provide directly to us or that is generated as part of our service work, including:
- Contact details such as name, mobile phone number, email address, and company or project affiliation.
- Message content, photos, and attachments exchanged while coordinating active projects.
- Operational records related to inspections, reports, scheduling, and job status.
How we use information
We use the information we collect to:
- Coordinate and deliver services on active projects.
- Send and receive conversational messages with staff, field personnel, and customer project contacts.
- Provide customer care, answer questions, share status updates, and confirm scheduling and logistics.
- Maintain records, improve our services, and meet legal and operational obligations.
SMS / text messaging
Enrolling in text messages is optional and is never a condition of using our services, creating an account, or completing any transaction. If you voluntarily opt in and provide your mobile number, we may send you SMS/MMS messages related to active projects and service coordination. Message frequency varies based on project activity. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. Reply HELP for assistance. Opting out stops further messages on that number.
We do not sell your information. No mobile information — including phone numbers and SMS opt-in or consent — will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties.
How we share information
We share information only as needed to operate our services — for example, with service providers (such as our messaging and cloud infrastructure providers) that process data on our behalf under appropriate confidentiality obligations, or when required by law. We do not sell personal information, and we do not share mobile opt-in data for third-party marketing.
Data retention & security
We retain information for as long as needed to provide our services and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, but we work to protect your information consistent with industry practices.
Your choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of text messaging as described above. To make a request, contact us using the details below.
Contact us
This site and messaging program are operated by Paraclete Ltd., a Colorado limited liability company. Questions about this Privacy Policy or your information can be sent to:
Paraclete Ltd.
248 Candletree Cir, Monument, CO 80132, USA
(719) 771-3378
info@paraclete.tech